Refund Policy

1. Eligibility for Refund

A refund may be considered under the following circumstances:

• The product received is damaged, defective, or incorrect
• The product does not match the description at the time of purchase
• The order was cancelled before shipment

All refund requests must be raised within 7 days of delivery.

2. Non-Refundable Items

Refunds will not be applicable in the following cases:

• Products damaged due to misuse, mishandling, or improper installation
• Normal wear and tear
• Requests made after the allowed refund period
• Products without original packaging, accessories, or proof of purchase

3. Refund Process

To request a refund, customers must contact us with:

• Order ID
• Product details
• Reason for refund
• Supporting images or videos (if applicable)

Once the request is reviewed and approved, we will notify you via email.

4. Mode of Refund

• Approved refunds will be processed to the original mode of payment
• Refunds may take 5–10 business days to reflect, depending on the bank or payment provider

Shipping charges (if any) are non-refundable, unless the return is due to our error.

5. Replacement Option

In certain cases, we may offer a replacement instead of a refund, subject to product availability and customer preference.

6. Cancellation Policy

• Orders can be cancelled before dispatch for a full refund
• Once the order has been shipped, cancellation requests may not be accepted

7. Contact Us

For refund or cancellation requests, please contact us at: